Patient Services
Gateway to EXCELLENCE in eye care.
Our Patient Services Department takes care of everything to make your experience truly memorable due to both the care received and the excellent organisation of the medical and administrative process.
Each telephone call is answered in your own language by our team of call centre operators who will provide you with all the necessary information or answer any queries/suggestions you may have regarding our services. Having just one telephone number makes it even easier to contact us.
If you contact us via the website, you will find our new improved version at www.icoftalmolgia.com where you will find a solution to all your information needs. The addition of the On-line Appointment page will allow you to make appointments using highly efficient Internet appointment scheduling software in just a few seconds.
On arriving at our centre, our Patient Services staff will do everything they can to make your time at our centre as pleasant as possible. For this purpose we have set out strict patient care procedures that have been validated by external auditors, earning us ISO 9001 Healthcare Quality certification since 2006.